DELIVERY & SHIPPING

Order Processing

All orders are processed within 5–7 working days (excluding weekends and UK bank holidays).

 

During peak periods or collection launches, processing times may extend slightly.

 

 

 

UK Shipping

 

Estimated delivery time: 2–5 working days after dispatch.

International Shipping

 

 

 

Estimated delivery time: 7–10 working days after dispatch.

International customers are responsible for:

• Customs duties
• Import VAT
• Handling feeS

ELAM is not responsible for customs delays.

Lost Parcels

Once an order has been dispatched, responsibility transfers to the courier.

If your parcel appears lost, please contact us and we will assist in raising an investigation with the courier.